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We are a locally run independent Kitchen supply and installation business.
Do you supply and fit or fit only?
We cover all work, we can supply, supply and fit and fit only however our warranties vary with each service. For all our supply and fit we offer a comprehensive 3-year warranty.
Our surveys are free of charge as we love meeting new customers. Please get in touch so we can book you in.
No problem. We have a fantastic design team that works with us and some fantastic products and ranges that we can help you complete your project and plenty of brochures and samples for you to look at.
Usually within 48 hours however as we have a full supply and fit service, rest assured that the quote is comprehensive and you will get it all present from the outset.

This is dependent on you and your project. The sooner your proposal is signed and the deposit paid, the sooner we can book you in. If you have a specific deadline, we will do our best to accommodate.

The average installation takes between 2-3 weeks however each job has its own specification and complexity which can have an impact on project timescales but we will let you know this during the proposal. Rest assured we always aim to deliver on our promise.
No, we try to take care of everything for you. Our quotes include all removal and disposal of waste, full project management and regular progress updates. We will let you know how to prepare for the work before they start and what to expect throughout the project.
No, unless it is specified on the proposal, all the building products are included in our quotation.
Materials are paid for in advance, and then a 40% deposit is placed on the installation quote when we arrange a start date, this is your commitment to us that the installation will go ahead and we can move on to ordering the required building products. The balance is paid on completion of the agreed works detailed in the final quotation and proposal. We are always open and honest and what we agree is what you pay, nothing more.
Our workmanship and products are under warranty for 3 years. If any issues arise then just get in touch, one of our team will attend to assess the issue and where necessary arrange for any remedial work to be carried out (as long as it is within our warranty terms and conditions). We try to keep this part just as easy and simple as the rest of the work.

We cover any deterioration in the performance of the installation that is a result of poor workmanship. We want the work we have carried out to stay hassle-free for you for many years and we do not want the added costs of coming back. Purchasing what appears to be “good value” or “cheap” products does not always work out. If cheaply manufactured products fail, then the cost of replacing them once an installation is complete can be substantial, this would not fall under our warranty. We will only guarantee our own products as we have gone to great lengths to select the right product for our range. We do not cover issues caused by excessive wear and tear, misuse of products, poor maintenance or care, or DIY work deemed to be carried out by others. If you need any modifications carried out during the warranty period please inform us first to ensure this work will not affect your warranty. Guarantees/Warranties are insurance backed.

We accept cash, bank transfers and cheques.

All sub-contractors are bona-fide and hold their own insurance. We may use Subcontractors for specific aspects of the work to be completed

We are not currently VAT registered

We are currently registered with HIP.

The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.

To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.

Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

On receipt of your complaint the business aims to respond within 5 days.

The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.

The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution.

You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.

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